Mobility Lifter services all Sano Transportgeraete products we sell.
The manufacturer warranty is limited to 24 months on the handle and climbing unit and 6 months on the battery packs in addition the warranty covers only the claims, which are the result from defects in material or workmanship.
Damage that occurs from using the unit for a purpose it was not intended, unauthorized modifications to the unit or accessories, lack of proper maintenance work required due to continuous operation, incorrect operation and/or failure to comply with the written instruction manual, accidents, negligent, violent damage, damage due to fire and water, force majeure and other causes outside Mobility Lifter and Sano's control.
Any modifications to the product void the warranty.
Our service department located in the Chicagoland area has trained technicians available from 8 AM – 5PM CST. Call Us at (615)530.1374